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Forgot your password

Press Forgot password? on the sign-in page, type your email, open the link Cazuz emails you and choose a new password.

  • Last updated
  • 1 min · 5 steps

Steps

  1. Step 1: On the sign-in page, press Forgot password? under the Sign in button.

    On your computer
  2. Step 2: Type your email and press Send reset link →.

    The page says "If an account exists for" your email, so use the one you signed up with.

  3. Step 3: Open the email from Cazuz and press the link in it.

    No email? Look in your spam folder.

  4. Step 4: Type your new password twice and press Update password →.

    A password needs at least 8 characters and one number.

  5. Step 5: Go back to the sign-in page and sign in with the new password.

Common questions

I signed up with Google or Microsoft. Do I have a password?

Not unless you added one. Use Continue with Google or Continue with Microsoft to sign in. To add a password, open your account, then Security, then Set a password.

The reset email never arrives. What should I do?

Check your spam folder, and check the address is the one on your account. Cazuz shows the same message either way, so a typo in the address looks like success.

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