Something's wrong
Quick fixes for the problems teachers actually hit.
Stations on this line
- Students can't joinCheck the five-letter code on your board, make sure the lobby is unlocked and the lesson is running, then try again at cazuz.net/play.2 min
- "Room is full"Your plan sets the room size: a lesson holds 25 on Free, 50 on Pro and 150 on Complete. Remove students who left, or upgrade.1 min
- A student keeps reconnectingA student who drops off reconnects by themselves, and the room keeps their seat for about a minute. If stuck, they press Reconnect now.1 min
- Board looks small on the projectorPress Full screen in your board's bottom bar, set browser zoom to 100 percent, and check the projector is not showing a small window.1 min
- Upload failedCheck type and size: lessons take .pdf or .pptx, worksheets take .docx, .pdf, .pptx or .xlsx. A file that is too big is refused when you pick it.1 min
- AI didn't make my questionsRead the message under Write, then try again. A failed run costs no credit. Usually it was a busy moment or slides with nothing to ask about.1 min
- Out of AI creditsAI credits come back on the 1st of each month: 3 on Free, 30 on Pro, 100 on Complete. Writing questions yourself never uses one.1 min
- No soundRead aloud plays on each student's device: check it is on for the question, the sound is up, and the student taps the speaker.1 min
- School PC is slowCazuz has no slow-mode switch, but closing other tabs, using an up-to-date Chrome or Edge and turning on your computer's reduced-motion setting usually helps.1 min